These pages give a brief overview to each course, for more information, please contact us.
New to team leadership
Start date:
Location:
08 Sep 08
London
17 Nov 08
Manchester
19 Jan 09
Birmingham
28 Jan 09
Manchester
Price:
£899.00
Duration: 2 days
Course
ref:
ONTLE
"This course was very helpful and enjoyable. I now have a much better understanding of what is expected from me and how to manage/work in my new role. It was very reassuring to see other people have similar problems. Also the guidance through the whole course was very professional and enjoyable! Well done!"
Cash team leader, Johnson & Johnson
"Very enjoyable course with approachable & knowledgable course leader. Lots to think about now!"
Joanne Buchanan, Data/Cash Supervisor, Bibby Financial Services
OverviewFor those moving into a team leadership role, the challenge can be daunting. It is not just about possessing the technical knowledge; it is now about building relationships and influencing others. The challenge for many new leaders is how to achieve results through other people. This course examines everything a new leader will need to know to build towards team success.
Learning
objectives
- Define the role of the team leader and the responsibilities that it carries
- Explore your own approach to working with others and how this affects outcomes
- Confidently give feedback to staff members to maximise performance
- Set the best possible example to inspire others
- Develop a checklist for effectively communicating business needs
- Illustrate the principles of motivation and apply individual methods to motivate the team
- Delegate with confidence
- Maximise the performance of others through coaching
- Spot development potential in members of the team.
Who is it for?For newly appointed managers/supervisors with responsibility for the performance of others.
Course content
- The role and responsibilities of the team leader
- Highlight the issues faced when moving from an integrated role to team leadership
- Establishing individual leadership style and explore how this impacts on our approach to the team
- An introduction to the widely recognised leadership model and how this applies to work situations
- Giving and receiving feedback in a professional manner
- Dealing with difficult staff situations
- Motivation and how to make the work environment a better place for you and your team
- Delegating with confidence - delegation vs. abdication
- The skills of coaching and how to maximise team members potential
- Spotting a team member worth developing and doing something about it
- Action planning and measuring success.
Book