0800 022 3410

Find a course

View all courses


Public sector transformation


Postgraduate Certificate in Managing Public Services

A postgraduate level award specifically designed for those working in the public sector. This programme is designed to help you as an existing or aspiring manager to develop your skills and competences in public sector management and leadership, as well as identifying opportunities for self and service improvement.
Please contact 0800 022 3410 to request further information about the scheduling and delivery elements for this specific programme this year.
  • Explore your existing personal and management strengths and your impact on others within a public sector environment
  • Assist team members in developing their own competencies and abilities
  • Understand and review your self awareness, personal awareness and communication skills
Existing or aspiring managers working in the public sector.
  • The concept of ‘Personal Impact’ helping you to assess and develop your personal skills and practice as a manager
  • How to really focus on results for managing performance
  • Developing your skills as an effective manager within public services

Modules:

  • Induction and personal impact
  • Focusing on results
  • Leading and developing others
  • Organisational context
  • Applied projects

Please Note: The programme is delivered by means of a series of 1-day interactive workshops over a period of 9 months. These workshops are supported by action learning activities, work-based reflection and individual guidance tutorials, either face to face or via telephone/email.

As a predominately distance learning based course you will receive detailed learning materials and access to the full range of learning resources available from Northumbria University.

You will complete 5 work-based assessments relating to your personal effectiveness, leadership and management skills, performance management, partnership working and a final work based service improvement project.

Payment:
Must be made in full no later than 14 working days prior to the course start date.

Transfers:
The following charges will apply if you wish to transfer your booking to a later course date:
21+ working days before a course = 0% of the course fee
5-20 working days before a course = 50% of the course fee
1-4 working days before a course = 100% of the course fee

To transfer a delegate please call us on 0800 022 3410.

Substitute delegates:
You can transfer a place on a course to a substitute delegate free of charge.

Cancellations:
The following charges will apply if you wish to cancel a course:
21+ working days before a course = 20%
1-20 working days before a course = 100%

Cancellations must be received in writing via email to courses@capita-ld.co.uk and must contain the full booking details including organisation name, booking and delegate contact details.

For full terms and conditions please see Terms and conditions page, for other queries please refer to our frequently asked questions page.

Sign up for email updates

Enter your email address to keep up to date with our news and special offers

Enquiries

For more information on any of our services contact:

E: enquiries@capita-ld.co.uk
T: 0800 022 3410