Please contact 0800 022 3410 to request further information about the scheduling and delivery elements for this specific programme this year.
Existing or aspiring managers working in the public sector.
- The concept of ‘Personal Impact’ helping you to assess and develop your personal skills and practice as a manager
- How to really focus on results for managing performance
- Developing your skills as an effective manager within public services
Modules:
- Induction and personal impact
- Focusing on results
- Leading and developing others
- Organisational context
- Applied projects
Please Note: The programme is delivered by means of a series of 1-day interactive workshops over a period of 9 months. These workshops are supported by action learning activities, work-based reflection and individual guidance tutorials, either face to face or via telephone/email.
As a predominately distance learning based course you will receive detailed learning materials and access to the full range of learning resources available from Northumbria University.
You will complete 5 work-based assessments relating to your personal effectiveness, leadership and management skills, performance management, partnership working and a final work based service improvement project.
Payment:
Must be made in full no later than 14 working days prior to the course start date.
Transfers:
The following charges will apply if you wish to transfer your booking to a later course date:
21+ working days before a course = 0% of the course fee
5-20 working days before a course = 50% of the course fee
1-4 working days before a course = 100% of the course fee
To transfer a delegate please call us on 0800 022 3410.
Substitute delegates:
You can transfer a place on a course to a substitute delegate free of charge.
Cancellations:
The following charges will apply if you wish to cancel a course:
21+ working days before a course = 20%
1-20 working days before a course = 100%
Cancellations must be received in writing via email to courses@capita-ld.co.uk and must contain the full booking details including
organisation name, booking and delegate contact details.
For full terms and conditions please see Terms and conditions
page, for other queries please refer to our frequently asked questions page.