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Learning and development tools and techniques

Action learning for effective problem solving

Action learning provides employees with the ability to study their own actions and experiences, together with those of their colleagues, in order to improve performance and creatively solve problems. It works through discussion within the group, allowing members to learn from each other’s experience where similar problems have been identified. Each group member will then take responsibility for future actions relating to personal experience.
Cost: £475 + VAT
Duration: 1 day(s)
Available dates and locations
  • London
    • Monday 13/08/2012
    • Monday 29/10/2012
    • Thursday 06/12/2012
  • Gain experience of working within an Action Learning set group
  • Provide effective feedback to your set colleagues
  • Develop your network for ongoing support
Anyone who requires an effective and practical solution to problems faced in the workplace. This programme will demonstrate an innovative and creative method for enabling and empowering all levels of staff to identify their own potential and learning whilst offering a practical demonstration of an Action Learning set.
  • What is action learning?
  • Identifying the skills required as a member of the group
  • Skills required for effective action learning
  • Exploring the tools for clear thinking and opinion
  • Explaining the problem with clarity
  • Active listening, questioning and feedback skills
  • Using different questioning techniques to work with team members
  • How to apply creative problem solving
  • Practical experience of working within an Action Learning set group

Payment:
Must be made in full no later than 14 working days prior to the course start date.

Transfers:
The following charges will apply if you wish to transfer your booking to a later course date:
21+ working days before a course = 0% of the course fee
5-20 working days before a course = 50% of the course fee
1-4 working days before a course = 100% of the course fee

To transfer a delegate please call us on 0800 022 3410.

Substitute delegates:
You can transfer a place on a course to a substitute delegate free of charge.

Cancellations:
The following charges will apply if you wish to cancel a course:
21+ working days before a course = 20%
1-20 working days before a course = 100%

Cancellations must be received in writing via email to courses@capita-ld.co.uk and must contain the full booking details including organisation name, booking and delegate contact details.

For full terms and conditions please see Terms and conditions page, for other queries please refer to our frequently asked questions page.

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Enquiries

For more information on any of our services contact:

E: enquiries@capita-ld.co.uk
T: 0800 022 3410