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Personal Development


Emotional intelligence

What is emotional intelligence? Understanding emotional responses to situations with the ability to change negative emotions to positive will give you the ability to motivate yourself and achieve the highest results. Emotional intelligence enables you to take full control of situations to get the best possible outcome.

It is well known in the sporting world that selecting the right thoughts and emotional response leads to the highest possible achievement. You are mainly limited by what you think you can achieve, rather than your intellectual or physical ability to achieve. It is your desire not your ability that determines your success.

This training course will provide you with an understanding of emotional intelligence and equip you with the tools to change your habits and manage your emotions in line with any situation that may arise.
Cost: £475 + VAT
Duration: 1 day(s)
Available dates and locations
  • London
    • Friday 20/07/2012
    • Friday 05/10/2012
    • Tuesday 20/11/2012
  • Increase your sphere of influence in your organisation and boost morale
  • Inspire more co-operation, trust and confidence in others
  • Take control of situations that would otherwise swamp you, and get the best possible outcome
Anyone wanting to understand themselves and gain the ability to change their emotional responses to any situation that arises.
  • What is emotional intelligence?
  • What makes us think, feel and act the way we do
  • Your current levels of emotional competence and the areas you would like to handle better
  • How to change habits
  • How we take in information
  • How to change past conditioning
  • Techniques for avoiding conflict

Payment:
Must be made in full no later than 14 working days prior to the course start date.

Transfers:
The following charges will apply if you wish to transfer your booking to a later course date:
21+ working days before a course = 0% of the course fee
5-20 working days before a course = 50% of the course fee
1-4 working days before a course = 100% of the course fee

To transfer a delegate please call us on 0800 022 3410.

Substitute delegates:
You can transfer a place on a course to a substitute delegate free of charge.

Cancellations:
The following charges will apply if you wish to cancel a course:
21+ working days before a course = 20%
1-20 working days before a course = 100%

Cancellations must be received in writing via email to courses@capita-ld.co.uk and must contain the full booking details including organisation name, booking and delegate contact details.

For full terms and conditions please see Terms and conditions page, for other queries please refer to our frequently asked questions page.

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Enquiries

For more information on any of our services contact:

E: enquiries@capita-ld.co.uk
T: 0800 022 3410