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Learning and development tools and techniques

Facilitation skills

How you facilitate plays an important role identifying the responsibilities of others, how you motivate groups of people and remove the obstacles that allow your business to progress.
Cost: £475 + VAT
Duration: 1 day(s)
Available dates and locations
  • London
    • Friday 15/06/2012
    • Tuesday 18/09/2012
    • Wednesday 31/10/2012
    • Friday 14/12/2012
  • Establish rapport quickly and effectively whilst recognising the importance of interpersonal skills
  • The 4 stages of facilitation, the benefits of structure and questioning techniques
  • Gain commitment from your colleagues through decision making and consensus
Those who wish to develop their communication skills in meetings or focus groups, to empower and challenge their teams, whilst providing support, and nurturing staff.
  • Understanding what is meant by facilitation
  • Being clear as to the role of the facilitator and the key skills needed to work with groups
  • How to keep a group motivated and dealing with disagreement and conflict
  • Exploring visual and creative techniques
  • Opportunities to practise the skills learnt
  • Defining what facilitate and facilitation mean
  • Identify the skills and competencies required when facilitating
  • Selecting the appropriate facilitation method
  • Managing conflict constructively and the barriers to problem solving.

Payment:
Must be made in full no later than 14 working days prior to the course start date.

Transfers:
The following charges will apply if you wish to transfer your booking to a later course date:
21+ working days before a course = 0% of the course fee
5-20 working days before a course = 50% of the course fee
1-4 working days before a course = 100% of the course fee

To transfer a delegate please call us on 0800 022 3410.

Substitute delegates:
You can transfer a place on a course to a substitute delegate free of charge.

Cancellations:
The following charges will apply if you wish to cancel a course:
21+ working days before a course = 20%
1-20 working days before a course = 100%

Cancellations must be received in writing via email to courses@capita-ld.co.uk and must contain the full booking details including organisation name, booking and delegate contact details.

For full terms and conditions please see Terms and conditions page, for other queries please refer to our frequently asked questions page.

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Enquiries

For more information on any of our services contact:

E: enquiries@capita-ld.co.uk
T: 0800 022 3410