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Communication

Integrated internal communication

Effective internal communication plays a vital part in the communications mix. This course will develop your understanding of the communication ‘toolkit’ and provide you with the opportunity to learn how to manage them in an integrated and proactive way to ensure results.
Cost: £1250 + VAT
Duration: 3 day(s)
Available dates and locations
  • London
    • Wednesday 27/06/2012
    • Wednesday 05/09/2012
    • Monday 15/10/2012
    • Monday 03/12/2012
  • Develop an understanding of the internal communication channels and how to use them effectively
  • Learn the skills needed to be proactive in support of effective internal communication
  • Improve your interpersonal skills to help you build constructive relationships and influence people
Managers who have a responsibility for internal communication.
  • How internal communication adds ‘value’
  • The 5-way communication model and communication continuum
  • Identify the needs
  • How to plan, develop and evaluate your internal communication plan
  • Face-to-face communication
  • Upward communication methods
  • The best processes for eliciting feedback
  • Lateral internal communication

Payment:
Must be made in full no later than 14 working days prior to the course start date.

Transfers:
The following charges will apply if you wish to transfer your booking to a later course date:
21+ working days before a course = 0% of the course fee
5-20 working days before a course = 50% of the course fee
1-4 working days before a course = 100% of the course fee

To transfer a delegate please call us on 0800 022 3410.

Substitute delegates:
You can transfer a place on a course to a substitute delegate free of charge.

Cancellations:
The following charges will apply if you wish to cancel a course:
21+ working days before a course = 20%
1-20 working days before a course = 100%

Cancellations must be received in writing via email to courses@capita-ld.co.uk and must contain the full booking details including organisation name, booking and delegate contact details.

For full terms and conditions please see Terms and conditions page, for other queries please refer to our frequently asked questions page.

Testimonials

"I will be more confident in my ideas and know how to present and structure them. A great course."
Steven Healer, FCO.

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Enquiries

For more information on any of our services contact:

E: enquiries@capita-ld.co.uk
T: 0800 022 3410