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Interpersonal Skills training courses in the UK

Personal Development

Interpersonal Skills

In today’s ever-changing business environment, individuals find themselves having to build new relationships all the time as more networking is expected. This Interpersonal Skills training course is designed to enable participants to understand and practise the necessary skills and approaches for achieving successful outcomes from their working relationships.

This personal development course on Interpersonal Skills is available in London, Birmingham and Manchester.
Cost: £895 + VAT
Duration: 2 day(s)
Available dates and locations
  • Birmingham
    • Monday 30/09/2013
  • London
    • Tuesday 02/07/2013
    • Tuesday 06/08/2013
    • Thursday 12/09/2013
    • Tuesday 15/10/2013
    • Wednesday 13/11/2013
    • Thursday 12/12/2013
  • Apply the principles of effective communication
  • Build rapport and trust
  • Communicate more effectively in a wide range of work-related scenarios and contexts
The Interpersonal Skills training course is suitable for anyone whose success at work depends on using interpersonal skills to building constructive relationships with colleagues, customers and clients.
  • Taking responsibility for your behaviour: the effect of your behaviour on yourself, other people and your organisation
  • Assessing short and long-term goals
  • Opening and using the channels of communication
  • Interpersonal skills in communication: listening, observing and questioning
  • The importance of matching words with behaviour
  • Gaining co-operation and commitment from others

Payment:
Must be made in full no later than 14 working days prior to the course start date.

Transfers:
The following charges will apply if you wish to transfer your booking to a later course date:
21+ working days before a course = 0% of the course fee
5-20 working days before a course = 50% of the course fee
1-4 working days before a course = 100% of the course fee

To transfer a delegate please call us on 0800 022 3410.

Substitute delegates:
You can transfer a place on a course to a substitute delegate free of charge.

Cancellations:
The following charges will apply if you wish to cancel a course:
21+ working days before a course = 20%
1-20 working days before a course = 100%

Cancellations must be received in writing via email to courses@capita-ld.co.uk and must contain the full booking details including organisation name, booking and delegate contact details.

For full terms and conditions please see Terms and conditions page, for other queries please refer to our frequently asked questions page.

ILM Recognised Programme

 

Related course

Advanced Interpersonal Skills

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Enquiries

For more information on any of our services contact:

E: enquiries@capita-ld.co.uk
T: 0800 022 3410