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Communication Skills for Managers training courses in London

Leadership and Management Professionals

Communication Skills for Managers

This Communication Skills for Managers training course helps you understand others’ communication styles as well as your own and will enable you to develop professional business communication skills to ensure you have a positive impact with everyone you come into contact with.

This course is available in London.
Cost: £895 + VAT
Duration: 2 day(s)
Available dates and locations
  • London
    • Tuesday 16/07/2013
    • Wednesday 16/10/2013
    • Tuesday 26/11/2013
  • Understand your personality and behavioural styles and adapt these to suit others
  • Respond assertively in difficult situations and build sound working relationships
  • Practice these skills throughout the day and put an action plan in place to implement back in the workplace
This Communication Skills for Managers course is suitable for managers whose work depends on their communication skills and successful interaction with others. The learning is highly participative and self-analytical to enable you to understand yourself and others.
  • Understand first impressions and the elements of face to face communication
  • Perception and how others perceive you
  • Exploring and understanding your own personality using profiles and examining how they are constructed
  • Recognising and creating the right environment for each personality type
  • Adapting and connecting personality and behavioural traits to get results through others
  • Communicating assertively to achieve a win-win result

Payment:
Must be made in full no later than 14 working days prior to the course start date.

Transfers:
The following charges will apply if you wish to transfer your booking to a later course date:
21+ working days before a course = 0% of the course fee
5-20 working days before a course = 50% of the course fee
1-4 working days before a course = 100% of the course fee

To transfer a delegate please call us on 0800 022 3410.

Substitute delegates:
You can transfer a place on a course to a substitute delegate free of charge.

Cancellations:
The following charges will apply if you wish to cancel a course:
21+ working days before a course = 20%
1-20 working days before a course = 100%

Cancellations must be received in writing via email to courses@capita-ld.co.uk and must contain the full booking details including organisation name, booking and delegate contact details.

For full terms and conditions please see Terms and conditions page, for other queries please refer to our frequently asked questions page.

ILM Recognised Programme

 

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Enquiries

For more information on any of our services contact:

E: enquiries@capita-ld.co.uk
T: 0800 022 3410