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Middle Management

Leadership and management development

Effective middle management

This broad-based course has been designed to help middle managers achieve improvements in productivity and performance through people whilst taking into account key ‘topical’ management issues. It takes a practical approach throughout and focuses on building the skills necessary to maintain credibility at this level. 

The Effective Middle Manager training course will equip middle managers with the required skills and knowledge needed to manage a team successfully.
Cost: £1250 + VAT
Duration: 3 day(s)
Available dates and locations
  • London
    • Wednesday 08/08/2012
    • Wednesday 07/11/2012
    • Wednesday 05/12/2012
  • Plan, organise and manage change in a more productive way
  • Recognise the need to develop yourself and those who report to you
  • Work more closely with your colleagues and senior management
The programme is relevant for newly appointed middle managers and those with experience of management but have had little formal training.

Day 1

  • The challenges faced by middle managers today
  • How to plan, implement and communicate change for maximum results and minimum demotivation
  • Taking and executing tough decisions

Day 2

  • Building positive relationships with colleagues and senior management
  • Developing credibility as a leader
  • Empowering people through meaningful appraisals

Day 3

  • Building the organisational team
  • Target setting to improve motivation
  • Handling disciplinary problems and managing conflict

Payment:
Must be made in full no later than 14 working days prior to the course start date.

Transfers:
The following charges will apply if you wish to transfer your booking to a later course date:
21+ working days before a course = 0% of the course fee
5-20 working days before a course = 50% of the course fee
1-4 working days before a course = 100% of the course fee

To transfer a delegate please call us on 0800 022 3410.

Substitute delegates:
You can transfer a place on a course to a substitute delegate free of charge.

Cancellations:
The following charges will apply if you wish to cancel a course:
21+ working days before a course = 20%
1-20 working days before a course = 100%

Cancellations must be received in writing via email to courses@capita-ld.co.uk and must contain the full booking details including organisation name, booking and delegate contact details.

For full terms and conditions please see Terms and conditions page, for other queries please refer to our frequently asked questions page.

Testimonials

"Very knowledgeable and friendly instructor, who was enthusiastic about the material and Capita."
Design and project manager, CROWN

"I have enjoyed the 3-day course; my objectives were met and David is an excellent trainer."
Helen Reed, Financial Ombudsman Service

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Enquiries

For more information on any of our services contact:

E: enquiries@capita-ld.co.uk
T: 0800 022 3410