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Effective Negotiation Skills training courses in London, Birmingham and Manchester

Sales Professionals

Effective Negotiation Skills

This Effective Negotiation Skills training course is designed to give participants practical guidelines on the techniques and skills needed to achieve a ‘win-win’ outcome and build future relationships in any negotiation situation.

This course is available in London, Birmingham and Manchester.
Cost: £895 + VAT
Duration: 2 day(s)
Available dates and locations
  • Birmingham
    • Wednesday 12/06/2013
  • London
    • Thursday 20/06/2013
    • Wednesday 17/07/2013
    • Tuesday 13/08/2013
    • Wednesday 11/09/2013
    • Wednesday 16/10/2013
    • Wednesday 13/11/2013
    • Wednesday 04/12/2013
  • Approach negotiation situations with confidence
  • Save money, if you represent your business you will be able to negotiate a cheaper price when buying something
  • Create long term relationships through the win-win strategy
This Effective Negotiation Skills training course is suitable for managers and anybody who is looking for techniques to negotiate with staff, suppliers, clients and colleagues - both inside and outside their organisation.
  • Using negotiation skills to generate a win/win outcome
  • How to prepare for the negotiation and how to establish your limits and boundaries in advance
  • Creating a game plan and learning to think on your feet to demonstrate a flexible approach
  • How to open a negotiation assertively and build instant rapport with your client
  • What to do during negotiations - use of questioning techniques, focussed listening and the ability to pick up signals and act on them during negotiations
  • Negotiation techniques for persuading and encouraging agreement based on mutual interests
  • How to close a negotiation successfully and know when to stop!
  • How to handle tricky tactics and stay emotionally neutral

Payment:
Must be made in full no later than 14 working days prior to the course start date.

Transfers:
The following charges will apply if you wish to transfer your booking to a later course date:
21+ working days before a course = 0% of the course fee
5-20 working days before a course = 50% of the course fee
1-4 working days before a course = 100% of the course fee

To transfer a delegate please call us on 0800 022 3410.

Substitute delegates:
You can transfer a place on a course to a substitute delegate free of charge.

Cancellations:
The following charges will apply if you wish to cancel a course:
21+ working days before a course = 20%
1-20 working days before a course = 100%

Cancellations must be received in writing via email to courses@capita-ld.co.uk and must contain the full booking details including organisation name, booking and delegate contact details.

For full terms and conditions please see Terms and conditions page, for other queries please refer to our frequently asked questions page.

Testimonials

"I thought the course was extremely useful. I have learnt a lot from it and particularly thought the role play and subsequent discussions were very helpful."
Business manager, Merseyside Police

"Course met and exceeded my expectations because it was made very personal."
Paul Devlin, Chesapeake

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Enquiries

For more information on any of our services contact:

E: enquiries@capita-ld.co.uk
T: 0800 022 3410