Those about to move into a management/ supervisory position, and those with one year’s experience, but who have had no formal training.
Payment:
Must be made in full no later than 14 working days prior to the course start date.
Transfers:
The following charges will apply if you wish to transfer your booking to a later course date:
21+ working days before a course = 0% of the course fee
5-20 working days before a course = 50% of the course fee
1-4 working days before a course = 100% of the course fee
To transfer a delegate please call us on 0800 022 3410.
Substitute delegates:
You can transfer a place on a course to a substitute delegate free of charge.
Cancellations:
The following charges will apply if you wish to cancel a course:
21+ working days before a course = 20%
1-20 working days before a course = 100%
Cancellations must be received in writing via email to courses@capita-ld.co.uk and must contain the full booking details including
organisation name, booking and delegate contact details.
For full terms and conditions please see Terms and conditions
page, for other queries please refer to our frequently asked questions page.