Take your pick from our 90 minute range

MANAGEMENT

• Coaching for success
• Managing performance of teams
• Building effective teams
• Time and task planning
• Motivate yourself for success
• Effective team briefings
• Managing success for yourself and team
• Creative problem solving.

SALES & CUSTOMER SERVICE

• Developing customer excellence
• Managing a customer service culture
• New to sales
• Advanced sales techniques
• Leading a sales team
• Handling difficult customer situations.
  

PEOPLE SKILLS

• Negotiating understanding
• WIN/WIN
• Perfect presentations
• Influencing skills
• Managing meetings
• Conflict resolution skills
• Basic NLP.

BUSINESS SKILLS

• Project planning tips from the top
• Finance explained
• Appraisal skills for sustained high performance
• Implementing change: the basics explained
• Effective TNA for business
• Hints and tips for the executive PA.