Public spending cuts could lead to a showdown between unions and the government. For managers caught in the middle, this article offers some advice on how to cope in the event of industrial action. The guidelines include: 1. Know the rules. As a manager, you don't have to be an expert in employment law but you do need to know what's expected of you. 2. Keep your lines of communication open. Any decision to strike can divide the workforce: some will support the action; others will oppose it. 3. Be assertive, not aggressive. Anything that happens during the strike is likely to taint the atmosphere when everyone returns to work.
The Guardian, November 2010
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