First line managers and supervisors are the key to achieving continued and heightened success in any organisation.
The first line managers programme assumes limited previous management or leadership background and develops progressively through a range of developmental tasks. Experienced facilitators are on hand at all times to coach, guide and support each individual’s development throughout the programme. Because effective management is largely about effective behaviours, the approach focuses upon applied, experiential learning followed by individual and group review and reinforcement.
The programme concludes with an extensive individual goal setting session, in which all delegates will make specific commitments to workplace application. The first line managers programmes will address issues of behaviour, skills and attitudes in a challenging, but supportive, environment.
Who will benefit from taking part?Individuals who require an enhanced understanding regarding the role of the first line manager and the difficult transition from team player to team leader:
- Established team leaders and section supervisors who wish to consolidate and further develop their knowledge and understanding
- Recently promoted team leaders and section supervisors who require the enhanced knowledge and understanding of their new role
- Potential team leaders and section supervisors who need to be geared up, with the correct tools, enabling them to face the coming challenges.
Objectives
By the end of the programme individuals will have:
- M1 - Identified their own competency to self manage
- M2 - Developed their skills in managing activities and resources
- M3 - Developed their skills in how to manage and develop people
- M4 - Gained a better understanding of managing the team.
Overview of modules and segments
M1 Managing yourself
1. Self awareness
2. Strengths and weakness
3. Taking the initiative
4. Communication skills
5. Behaviour change.
M2 Managing activities and resources
1. Decision making
2. Problem solving
3. Planning and implementation
4. Identifying resources
5. Setting goals & objectives
6. Action planning.
M3 Managing and developing people
1. Building relationships
2. Constructive feedback
3. Encouragement & support
4. Coaching skills
5. Guidance & support.
M4 Managing the team
1. Effective teamwork
2. Stages of team development
3. Allocation of roles
4. Leadership styles
5. Communication in teams
6. Motivating others.
Accredited programme
The five-day programme has been assessed and recognised by the ‘Institute of Leadership and Management’ as meeting its stringent quality standards, measuring its suitability for the professional environment.
In addition, the programme has been designed to incorporate modular sections, which fall within the framework of the National Occupational Standards for Managers. It supplies an opportunity for the gathering of evidence towards S/NVQ in Management.
Booking information
Accommodation includes – single ensuite rooms, breakfast, lunch and evening meal, all necessary outdoor equipment and basic insurance.
N.B. Prices based on groups of 10. Smaller groups and Individual bookings for open programmes will incur a higher ‘per delegate’ fee
The options below are available:
Duration: 5 days residential
Location: Cumbria
Fees: From £1699 + VAT
Ref: TDTLM
Duration: 5 days residential
Location: Scotland, North East, The Midlands, South West, London
Fees: From £2399 + VAT
Ref: TDTLM
*We will call you to confirm which of these options you'd like to book.