FAQs

Business benefits include

• Increased motivation as a direct result of the vocational learning qualifications

• Increased employee retention; by investing in its employees, Capita has seen an increase in retention rates

• Reduced recruitment costs as a direct result of increased retention rates

The evaluation of employer questionnaires is completed and analysed on a bi-annual basis.

Analysis of the feedback shows that 100% of business unit training managers grade the work-based learning as good or better and strongly agree that learners are well supported and guided by Capita’s on-site assessors.

• Overall Capita Vocational Learning success rate: 89% (national average 62.7%) number of learners who achieved their qualification

• Timely Capita Vocational Learning success rate: 89% (national average 44.9%) number of learners who achieved their qualification on time

Capita L&D achieved Ofsted Grade 2 status in July 2008