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FAQs

  • What are the business benefits of a vocational learning programme?

    Business benefits include

    • Increased motivation as a direct result of the vocational learning qualifications

    • Increased employee retention; by investing in its employees, Capita has seen an increase in retention rates

    • Reduced recruitment costs as a direct result of increased retention rates
  • How successful are the vocational learning programmes?

    The evaluation of employer questionnaires is completed and analysed on a bi-annual basis.

    Analysis of the feedback shows that 100% of business unit training managers grade the work-based learning as good or better and strongly agree that learners are well supported and guided by Capita’s on-site assessors.

    • Overall Capita Vocational Learning success rate: 89% (national average 62.7%) number of learners who achieved their qualification

    • Timely Capita Vocational Learning success rate: 89% (national average 44.9%) number of learners who achieved their qualification on time

    Capita L&D achieved Ofsted Grade 2 status in July 2008